Conditions of Use

Welcome to veesun.com. For ease of reading we will refer to ourselves as we, us and our. The following pages contain our Terms and Conditions of use of our site. Yes, this is the legal mumbo-jumbo. We don’t like it either, and we’ve tried to make them readable, but we have to put this stuff in here. But PLEASE, feel free to call us at 913.826.6881 if you have any questions about anything in these Terms and Conditions.

Terms of Use

veesun.com (we, us and our) developed and maintains our website (the Site) and currently allows access to the Site free-of-charge to users who agree to abide by the terms and conditions of this Agreement. We operate our website and do business in the State of Texas. By doing business with us you agree that all disputes, regardless of whether we are the plaintiff or defendant will be settled in a court of competent jurisdiction for the County of Humble.

We reserve the right to change the nature of this relationship at any time, and to revise these guidelines and Terms and Conditions from time to time as we deem necessary. Any user that violates the terms of this Agreement will have their access canceled and they may permanently be banned from using the Site and any interactive services that we offer. You should check these terms and conditions periodically. By using the Site after we post changes to these Terms and Conditions, you agree to accept those changes, whether or not you actually reviewed them.

Entering the Site will constitute your acceptance of these Terms of Use.

Who May Use Our Website

We encourage all person over the age of eighteen to enjoy the Site and we do not discriminate on the basis of age, race, national origin, gender, sexual orientation or religion. No person under the age of 18 should use the Site. We strongly encourage all parents and guardians to monitor the Internet use of their children. Use of the Site by any user shall be deemed to be a representation that the user is 18 years of age or older.

Check Orders

Check orders are only shipped after the check clears. Please allow seven-business days after we receive your check for your shipment to take place. Please note we charge either $25 or the maximum allowable by law for all dishonored checks.

Our Advertising Partners

For some products that we offer we have teamed up with leading companies to bring you quality services and products. Our reference to them as an Advertising Partner does not mean that we are partners with these companies in the legal sense, merely that we are working with them to offer products and services to you.

All companies that we feature on our site are solely responsible for their own obligations to you and while we are not legally responsible for their obligations, be assured that we will always assist you in dealing with them should any issues arise.

Electronic Markers – (Cookies)

Cookies are small encrypted data files (containing references to user ID information supplied by the user and stored on our secure servers) that may be placed in your hard drive once you have accessed our site. We use cookies to enhance your shopping experience with us. The Cookies are used to keep track of your shopping cart and if you have become a member will remember your password so you do not have to re-enter it each time you visit the Site. (Note – when we say password we mean your password to our membership site, NOT to your computer or e-mail account). To learn more about how we protect customer information, please review our Privacy Statement.

Restrictions on Use of Copyrights and Trademarks

This Site and all materials on the Site, including, but not limited to the sales copy, navigational aids, images, illustrations, and logos are either our or our affiliates and licensors property and are protected from unauthorized copying and distribution by copyright law, trademark law, international conventions and other intellectual property laws. If you desire to use these properties, you must obtain our written consent prior to your use.

Intellectual Property

This Site contains trademarks and service marks owned by certain third parties. All marks are the property of their respective owners. This Site, including all the information contained herein, is protected by copyright law. All rights in the intellectual property contained in this Site including copyright, trademarks, trade secret and patent rights, whether or not protected by federal or state registrations, are reserved. Access to this Site does not constitute a right to use any of the intellectual property its suppliers.

Disclaimer About Links We Offer to Other Sites

We do not control any of the sites that may be linked to from the Site and therefore we are not responsible for the content of any sites that may be linked to the Site. These links are here only as a convenience to you and you access them at your own risk. In addition, we do not expressly endorse any product or service merely by virtue of having a link to their site.

Hypertext Links

As a convenience to you, this Site may be linked to other sites which are owned, operated and maintained by other entities. If you use these links you will leave this Site. If you visit a linked site, you do so at your own risk and it is your responsibility to take all protective measures necessary to guard against viruses or other destructive elements which may be present at such linked site. Sprinkler Warehouse disclaims any liability for links: (i) from another Web site to Sprinkler Warehouse's Site; and (ii) to another Web site from Sprinkler Warehouse's Site. Sprinkler Warehouse is not responsible for the content of those linked sites and makes no representations or warranties as to the accuracy or completeness of such site's content.

Your Privacy Rights – How We Protect Your Information

We are very concerned about privacy matters for our customers and have a separate section of our website devoted entirely to our policy regarding protecting your policy. Please review our Privacy Statement. By using our website you are also agreeing to abide by our Privacy Policy.

Taxes

Prices on the website do not include sales tax or any other customs duties, use, value added, excise, federal, state, local or other taxes. Texas residents will be charged sales tax, but all other such duties or taxes shall be paid by you, or, in lieu thereof, customer shall provide us with an appropriate tax exemption certificate.

Terms of Limited Warranty

Our 30 day RISK FREE Guarantee, we at veesun.com warrant to the original customer purchasing such products directly from veesun.com that all such products sold will be free from defects in materials and workmanship affecting form, fit and function. We have to limit any claim under this warranty to the customer who purchased such product and only while such customer owns such product. The Limited Warranty covers only defects arising under normal use and does not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, problems with electrical power, and usage not in accordance with product instructions, acts of nature or improper installation or repairs made by anyone other than veesun.com. Any claim with respect to such products where the purchaser seeks a refund of the purchase price must be made 30 days from the original date of shipment by veesun.com. ALL DISPUTES ARISING OUT OF OR RELATED TO THE LIMITED WARRANTIES SET FORTH HEREIN (CUSTOMER DISPUTES) SHALL BE GOVERNED BY THE LAWS OF THE STATE OF TEXAS.

Limitations

OTHER THAN THE TERMS OF THE LIMITED WARRANTY SET FORTH IMMEDIATELY ABOVE WE MAKE NO WARRANTIES, EXPRESSED OR IMPLIED, AND WE DISCLAIM AND NEGATE ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.

Disclaimer of Liability

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Return Procedures

If you need to return any product(s) purchased from veesun.com then you must FIRST obtain a Return Merchandise Authorization (RMA) number by contacting customer service at support@veesun.com. This is a simple process and is described fully in the return merchandise section. To see the complete list of procedures for returning merchandise - Please click here – Return Policy.

Manner of Refunds

Unless specifically requested and authorized by us, refunds will be issued in the same manner as payment was received.

Undelivered Products

We understand that you want to get your order a quickly as possible, but unfortunately sometimes there is a delay caused by the carrier used to deliver products. Because of this we have a 15-business-day waiting period before any product will be resent.

Assignment

Customer may not assign its rights or obligations hereunder without the express prior written consent of veesun.com.

The Foregoing Represents the Entire Agreement

These terms and conditions constitute the entire agreement between veesun.com and the customer regarding any sale these terms expressly supersede and replace any prior or contemporaneous agreements, whether written or oral, relating to said sale, including any terms and conditions on any of customer's documents or purchase orders. ANY ADDITIONAL, DIFFERENT OR CONFLICTING TERMS AND CONDITIONS ON ANY SUCH DOCUMENT ISSUED BY CUSTOMER AT ANY TIME ARE HEREBY OBJECTED TO BY veesun.com, AND ANY SUCH DOCUMENT SHALL BE WHOLLY INAPPLICABLE TO ANY SALE MADE HEREUNDER AND SHALL NOT BE BINDING IN ANY WAY ON veesun.com. This agreement shall be binding upon the heirs, successors and assigns of the parties hereto. If any provision of this agreement shall be held to be invalid or unenforceable, the remainder of this agreement shall remain in full force and effect.

Severability of Sections

If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Dispute Resolution

These Terms of Use constitute the entire agreement between SW and you with respect to your use of the Site. Any cause of action you may have with respect to your use of the Site must be commenced within one (1) year after the cause of action arises.

As a participate in BBBOnLine Reliability, we as a company have pledged to offer dispute resolution through the BBB or another dispute resolution provider that meets BBB standards.

The following is an outline of the agreements we and all other BBBOnline Reliability members have pledged to:

BBBOnLine Reliability participants agree to the following:
"To agree to participate in binding arbitration under BBB Rules of Arbitration (Binding) if the consumer also agrees, or in non-binding informal dispute settlement (IDS) under the BBB Rules for IDS for unresolved consumer complaints involving Participant's products or services. Alternatively, a company may pre-commit to a dispute settlement process through a provider other than the BBB, if the BBB determines the dispute settlement process substantially complies with BBB consumer dispute resolution criteria."

An explanation of the arbitration process and the BBB Rules of Arbitration (Binding) are at www.bbb.org/complaints/bindarb.asp.

To view an explanation of the Informal Dispute Settlement process and the BBB Rules for IDS in word format, please click here .

Evaluating Whether Alternative Dispute Resolution Processes Meet BBB Standards The BBBOnLine Reliability program requires a participant to commit to dispute resolution. Under Section 3, Standards, of the BBBOnLine Reliability Participant Agreement, the participant agrees as follows:

"To agree to participate in binding arbitration under BBB Rules of Arbitration (Binding) if the consumer also agrees, or in non-binding informal dispute settlement (IDS) under the BBB Rules for IDS for unresolved consumer complaints involving Participants products and services. Alternatively, Participant may pre-commit to a dispute settlement process through a provider other than the BBB, if the BBB determines the dispute settlement process substantially complies with Bureau consumer dispute resolution criteria."